Accessibility of swedavia.se and the traveller app
Swedavia strives to ensure that as many people as possible are able to use our website and our passenger app. This page describes how swedavia.se and the app comply with the law on accessibility to digital public services, any known accessibility issues and how you can report deficiencies to us so that we can fix them.
The website
How accessible is the website?
We are aware that parts of the website are not fully accessible. See the section on non-accessible content below for more information.
What can you do if you can't use parts of the website?
If you need content from Swedavia that is not available to you in any other format, please let us know.
Report shortcomings in the accessibility of the website
We are constantly striving to improve the accessibility of the website. If you notice problems that are not described on this page, or if you believe that we do not meet the requirements of the law, please let us know that the problem exists.
Supervision
The Agency for Digital Government is responsible for supervising the Act on the Accessibility of Digital Public Services. If you are not satisfied with how we handle your comments, you can contact the Agency for Digital Government and to leave a complaint.
Technical information about the accessibility of the website
This website is partially compliant with the Act on the Accessibility of Digital Public Services, due to the shortcomings described below.
Non-accessible content
The content described below is not fully accessible in one way or another.
Non-compliance with legal requirements
- On some pages, there are two or more elements that have the same ID value. This can create problems for screen reader users to understand how certain elements on the page are connected. [WCAG 2.1 (A)].
- On a few pages, there are empty container elements. When the container element doesn't contain any required elements, it can be difficult to understand how the content structure and page elements fit together because some roles depend on other roles for context. [WCAG 2.1 (A)].
- On some pages, there are "empty headings", i.e. heading tags without text content. This can cause problems navigating the page for people who use screen readers. [WCAG 2.1 (A)].
- On some pages, the machine-readable label does not match the visible label. This can create confusion for people who use assistive technology. Users who enter data may find it difficult to activate a control if the label displayed on the screen does not match its available name. [WCAG 2.1 (A)].
- Some built-in frames (iframes) lack textual content that summarises its content or purpose. This can create problems for screen reader users to understand how certain elements on the page are connected. [WCAG 2.1 (A)].
- On a few pages, the page zoom feature is limited. This can make it difficult for people with visual impairments to read the text. [WCAG 2.1 (AA)].
- On some pages, the colour contrast between text and background is not high enough. This can make the text difficult to read for people who are colour blind or have low vision. [WCAG 2.1 (AA)].
- Some uploaded documents do not meet the accessibility requirements. This can make it difficult for people who use assistive technology to read the text. [WCAG 2.1 (A & AA)].
- Videos on the web do not have audio descriptions. This makes it difficult for people with visual impairments to access the content. [WCAG 2.1 (A)].
- Some pre-recorded videos don't have subtitles. This can create problems for people with hearing impairments to understand the content. [WCAG 2.1 (A)].
- Some pages contain text in image format. This can create problems for people with hearing impairments to understand the content. [WCAG 2.1 (A)].
How we tested the website
We have done a self-assessment (internal testing) of swedavia.se and used the tool Siteimprove.
We also work continuously with Siteimprove to follow up and fix accessibility problems.
The last assessment was made on 22 November 2023.
The statement was last updated on 5 December 2023.
The Traveller app
How accessible is Swedavia's traveller app?
We are aware that parts of the website are not fully accessible. See the section on non-accessible content below for more information.
What can you do if you can't use parts of the traveller app?
If you need content from Swedavia that is not available to you in any other format, please let us know.
Report shortcomings in the accessibility of the traveller app
We are constantly striving to improve the accessibility of the app. If you notice problems that are not described on this page, or if you believe that we do not meet the requirements of the law, please let us know that the problem exists.
Supervision
The Agency for Digital Government is responsible for supervising the Act on the Accessibility of Digital Public Services. If you are not satisfied with how we handle your comments, you can contact the Agency for Digital Government and complain about it.
Technical information about the accessibility of the traveller app
This app is partially compliant with the Act on the Accessibility of Digital Public Services, due to the shortcomings described below.
Non-accessible content
The content described below is not fully accessible in one way or another.
- The user cannot enlarge the text due to limited screen area [WCAG 1.4.4. (AA)]
- Screenreaders do not fully work on pages from the website displayed in the app [WCAG 3.3.1. (A)]
- When no result is found, screen reader doesn't read it aloud. [WCAG 3.3.1. (A)]
How we tested Swedavia's traveller app
We have done a self-assessment (internal testing) of Swedavia’s traveller app and used the tool Siteimprove.
We also work continuously with Siteimprove to follow up and fix accessibility problems.
The last assessment was made on 12 May 2021.
The statement was last updated on 5 December 2023.